Privacy Policy
Last updated: 29-09-2025
Netproo (“we”, “our”, “us”) operates https://netproo.com (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1) What we collect
- Identity & Contact: name, email, phone, billing/shipping address.
- Account & Usage: username, preferences, IP address, device info, pages viewed, time spent, referring URLs.
- Transaction: order details, invoices, payment method (handled by our payment gateway).
- Communications: support queries, feedback, survey responses.
- Cookies & Similar Tech: to remember preferences and measure performance.
2) How we use information
- Provide and improve the Platform and services.
- Process orders, payments, shipping, returns and customer support.
- Personalize content and recommendations.
- Communicate about updates, security alerts, and marketing (you can opt out anytime).
- Detect, prevent, and address fraud or misuse; comply with legal obligations.
3) Legal bases (if applicable)
Where required (e.g., GDPR), we rely on: performance of a contract, legitimate interests, consent, and legal compliance.
4) Sharing & disclosure
We do not sell personal data. We share only with:
- Service providers (hosting, analytics, payments, logistics, customer support) under confidentiality obligations.
- Legal/Regulatory authorities when required.
- Business transfers (merger, acquisition, restructuring) with appropriate safeguards.
5) Cookies
We use essential, functional, analytics, and marketing cookies. You can control cookies via your browser settings; some features may not work without them.
6) Data retention
We keep personal data only as long as needed for the purposes above and to meet legal/accounting requirements.
7) Security
We use administrative, technical, and physical safeguards (HTTPS, access controls, encryption where applicable). No method is 100% secure; report issues to us immediately.
8) Your rights
Subject to law, you may request access, correction, updating, portability, objection/withdraw consent, or deletion. We may need to verify your identity before acting.
9) Children
Our services are not intended for children under 13 (or the age defined by local law). We do not knowingly collect data from children.
10) International transfers
If data is transferred outside your country, we apply safeguards consistent with applicable law.
11) Third-party links
Our Platform may link to third-party sites/apps. Their privacy practices are governed by their policies.
12) Changes to this policy
We may update this policy. The “Last updated” date shows the latest version.
13) Contact & Grievance Officer (India)
Grievance Officer
Netproo
RH No. 2 Bodhle Nagar, Near Sai Baba Mandir, Nashik, Maharashtra-422006, India
Email: info@netproo.com | Phone: +91-9579731313